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Identity verification for KiwiSaver
Identity verification for KiwiSaver

How to have your identity verified for Fisher Funds KiwiSaver Scheme, Fisher Funds TWO KiwiSaver Scheme, or Fisher Funds KiwiSaver Plan.

Updated over a month ago

Fisher Funds is required to verify the identity of new (and at times existing) clients and associated parties under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (‘AML/CFT Act’). We offer clients two ways to confirm their identity.

Option 1 – Electronic identity verification with APLYiD (not available for minors)

Fisher Funds has the ability to electronically verify your identity and address. Once we have received your application we will send you an SMS via our third-party partner, APLYiD, to biometrically verify your identity. The SMS you receive will be from the number 8232 and will state that Fisher Funds needs to verify you. An example of the SMS is shown below.

To complete this method of verification you must have a smartphone (with a front camera that is capable of taking a photo/video) and a current (not expired) version of one of the following:

  • New Zealand Passport

  • New Zealand Driver Licence

  • Australian Passport

  • Australian Driver Licence

If you have any problems with the biometric verification process, APLYiD are available for support on 0800 969 300, or you can call our Fisher Funds team on 0508 347 437.

If this method of identification is unsuccessful you will be required to provide certified ID and proof of address.

Option 2 – Certified copies of identity documents and proof of residential address

Please provide a certified copy of your identity documents and proof of your residential address.

Certified identity documents (18 and over)

If you selected Option 2 as your preferred way for us to verify your identity please select one of the certified identification options below. If you have selected Option 1 you do not need to provide certified ID now.

You can email your certified documents to [email protected]. Otherwise, you can post your documents to us at Private Bag 93502, Takapuna, Auckland, 0740.

* If you are supplying foreign identity documents you must also supply proof of New Zealand residency to enable us to confirm your eligibility to join / have joined KiwiSaver.

** If your previous provider has an open account under a different name you must supply proof of name change.

Your photo identification must be current (not expired). If you’re unable to provide the above documentation please contact us to discuss other options.

A Fisher Funds representative can verify your identity documents if you visit our office.

Identity documents if you are under 18

Identification is required for the account holder (the minor) as well as the parents/guardians/Oranga Tamariki guardian of the minor.

Proof of address

Please provide proof of your residential address as set out below. Your proof of address does not need to be certified.

If you need any further assistance, please contact us and we’ll help you out.

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