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How to reset Multi-Factor Authentication (MFA)

What to do if your Multi-Factor Authentication isn’t working.

Updated this week

If your verification code isn’t working

It’s possible that the code you are attempting to use has expired or has been copied incorrectly or incompletely. Please try logging in again and requesting a new code.

If you’re locked out of your Fisher Funds Online account or the mobile app

The fastest way to get back into your account is by using our live chat or calling our friendly team on 0508 347 437. If you'd prefer to email us your query, we'll get back to you within 2 business days.

Once you have access to your Fisher Funds account

You can set up MFA again by following the guide How do I use is Multi-Factor Authentication?

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